At the recent Google Cloud Next 2023 event in San Francisco, a spotlight was cast on how various companies are leveraging Google Cloud’s AI services. Here’s a quick rundown:
- General Motors: Uses Google Cloud’s Dialogflow for its OnStar Interactive Virtual Assistant, answering over a million customer queries monthly in the U.S. and Canada.
- IHOP: Employs Google Cloud AI to offer personalized online ordering recommendations, such as suggesting dishes based on past orders.
- Six Flags: With Google Cloud’s Vertex AI Conversation, the Six Flags app provides personalized recommendations for park visitors.
- Wendy’s: Collaborating with Google Cloud’s generative AI technologies to test a new ordering system, FreshAI, which interprets and processes customer orders.
- FOX Sports: Utilizing Vertex AI Vision to swiftly analyze and edit vast amounts of footage for various platforms.
- Estée Lauder: Announced plans to harness Google Cloud’s generative AI to understand consumer sentiment and aid in product R&D.
- GE Appliances: Their SmartHQ app, powered by Google Cloud’s Vertex AI, suggests recipes based on available ingredients and user preferences.
These collaborations highlight the transformative potential of AI in diverse industries.